Walters Medical Values

  • Customer Service Excellence

    • Walters Medical is much more than just a medical supplies company. Our aim is to provide a smooth, transparent and seamless service experience for all our customers, whether they are the largest medical organisations or individual healthcare professionals.

      Each member of our team is passionate about delivering the highest level of customer service, quality management, tractability and attention to detail. These values underpin the professional relationships we have with all our customers today.  
  • Quality

    • When it comes to supplying quality medical equipment consumables to the NHS, private hospitals and healthcare professionals, we have a “no compromise” approach.  To reinforce this, Walters Medical is ISO 9001:2008 accredited, underlining our commitment to meeting and exceeding regulatory requirements relating to the quality of all the products and services that we deliver.

      Our uncompromising quality standards make us stand apart from our competitors, a position that we all strive to maintain. 
  • Approachable

    • I am Richard Walters, Managing Director at Walters Medical.  You can approach me or any of my staff directly, at any time, for any reason. We all work together as one focused, committed team, helping all our customers no matter what their need. 

My email address is listed below. Contact me anytime and I will personally respond. Alternatively visit the ‘our team’ section and contact any member of my team directly.

Richard Walters, Managing Director: richard.walters@waltersmedical.co.uk


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