Our partnership with Pacific Medical LLC is no secret!  All repairs are sent to Pacific Medical LLC in California, USA, where their fully qualified, OEM trained, technicians work tirelessly, in purpose built facilities, to ensure the highest standards of service are met.  Using a highly regarded, international, express, courier service repaired items are generally returned to you within 7-10 days.

Pacific Medical follows the Health Insurance Portability and Accountability Act (HIPAA) which is the United States legislation providing data privacy; their HIPAA Policy can be viewed here and meets the necessary requirements for the General Data Protection regulation (GDPR) and Personal Information Protection and Electronic Documentation Act (PIPEDA).

Click here to view HIPAA Policy

We have worked hard to cement a Repair Service Partnership with Pacific Medical LLC second to no other and our strong ties mean we can pass on a fantastic, efficient and cost effective repair service to you that includes:

  • Simple, Fast, Fixed Price Repair/Return Service
  • Monitor Module Repair Service for Philips, GE, Datasocpe, Spacelabs & Datex Ohmeda Monitor Brands
  • Foetal Transducer Repair Service and Parts for GE/Corometrics, Philips/HP & Philips FM Series Brands
  • Detailed Service Report & 12 Month Repair Warranty supplied with each repaired item